Terms of Service

Last Updated: January 2026

1. Acceptance of Terms

By accessing or using the Nextrix Solutions website, engaging our services, or signing a service agreement, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Nextrix Solutions ("we," "us," or "our"). We reserve the right to update these Terms at any time, and continued use of our services constitutes acceptance of any changes.

2. Our Services

Nextrix Solutions provides a range of professional services including but not limited to:

• Software Development: Custom web, mobile, and SaaS application development.
• AI & Automation: AI-powered chatbots, predictive analytics, and process automation.
• Technology Consulting: Strategic IT consulting, cloud migration, and technology roadmap planning.
• Business Consulting: Business development, financial planning, risk management, and strategic advisory.
• UI/UX Design: User interface design, user experience optimization, and digital product design.

Specific scope of work, deliverables, timelines, and fees will be defined in individual Statements of Work (SOW) or Service Agreements executed between the parties.

3. Service Agreement & Engagement

3.1 Engagement Process

• Consultation: Initial consultation to understand your needs and project requirements.
• Proposal: Detailed proposal outlining scope, timeline, fees, and deliverables.
• Agreement: Formal execution of Statement of Work (SOW) or Service Agreement.
• Commencement: Project kickoff and initiation of services.

3.2 Client Responsibilities

• Provide timely access to necessary information, resources, and personnel.
• Review deliverables and provide feedback within specified timeframes.
• Obtain all necessary approvals and authorizations.
• Pay fees in accordance with the agreed payment schedule.
• Maintain the confidentiality of any proprietary information shared.

3.3 Service Modifications

Any changes to the scope of work, timeline, or deliverables must be agreed upon in writing by both parties. Additional fees may apply for scope changes or additional work not covered in the original agreement.

4. Fees & Payment Terms

4.1 Fees

• Fixed Price: Lump sum fee for defined scope of work.
• Hourly/Monthly: Time-based fees for ongoing consulting and development.
• Retainer: Monthly retainer for ongoing advisory or support services.
• Expenses: Reimbursable expenses as specified in the agreement.

4.2 Payment Terms

• Invoicing: Invoices will be issued according to the payment schedule in the agreement.
• Due Date: Payment is due within 15 days of the invoice date unless otherwise specified.
• Late Payment: Late payments may incur interest at the rate specified in the agreement or the maximum allowed by law.
• Currency: All fees are in US Dollars (USD) unless otherwise stated.
• Taxes: Client is responsible for all applicable taxes and duties.

5. Intellectual Property Rights

5.1 Ownership of Work Product

Unless otherwise agreed in writing, all work product, deliverables, software, designs, and intellectual property created by Nextrix Solutions for the Client shall be the exclusive property of the Client upon full payment of all fees. This includes:

• Software source code and compiled code.
• Design assets, UI/UX designs, and graphics.
• Documentation and specifications.
• Project deliverables and final products.

5.2 Pre-Existing Intellectual Property

Nextrix Solutions retains ownership of all pre-existing intellectual property, including but not limited to:

• Proprietary frameworks, libraries, and tools.
• Methodologies, processes, and best practices.
• Trade secrets and proprietary knowledge.
• Any intellectual property developed prior to the engagement.

5.3 License Grant

Nextrix Solutions grants the Client a non-exclusive, perpetual, worldwide license to use any pre-existing intellectual property incorporated into the deliverable, solely for the purpose of operating and maintaining the deliverable.

6. Confidentiality

6.1 Definition

"Confidential Information" means any non-public information disclosed by one party to the other, including business plans, financial data, source code, designs, customer information, and proprietary methodologies.

6.2 Obligations

• Maintain the confidentiality of all Confidential Information.
• Use Confidential Information only for the purpose of the engagement.
• Limit access to Confidential Information on a need-to-know basis.
• Return or destroy Confidential Information upon request.

6.3 Exceptions

Confidential Information does not include information that:

• Is or becomes publicly available without breach of this agreement.
• Was known to the receiving party prior to disclosure.
• Is independently developed without use of Confidential Information.
• Is required to be disclosed by law.

7. Warranties & Disclaimers

7.1 Nextrix Solutions Warranty

Nextrix Solutions warrants that services will be performed in a professional and workmanlike manner, consistent with industry standards. If services do not meet this standard, we will re-perform the services at no additional cost.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEXTRIX SOLUTIONS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SERVICES ARE PROVIDED "AS IS."

7.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEXTRIX SOLUTIONS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, or business opportunities.
• Damages exceeding the total fees paid by Client in the preceding 12 months.

8. Termination

8.1 Termination for Convenience

Either party may terminate the service agreement with 30 days' written notice. Client shall pay for all services rendered and expenses incurred up to the termination date.

8.2 Termination for Cause

Either party may terminate the agreement immediately if the other party:

• Materially breaches the agreement and fails to cure within 15 days of notice.
• Becomes insolvent or files for bankruptcy.
• Engages in fraudulent or illegal conduct.

8.3 Effect of Termination

Upon termination, Client shall pay for all services rendered and expenses incurred. Client shall have no right to any partial deliverables unless full payment has been made. Confidentiality obligations survive termination.

9. Indemnification

Client agrees to indemnify and hold harmless Nextrix Solutions, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Client's use of the services or deliverables.
• Client's breach of these Terms.
• Client's violation of any applicable laws or regulations.
• Any third-party claims arising from Client's activities.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved through the following process:

• Negotiation: Good faith negotiations between the parties.
• Mediation: If negotiation fails, mediation with a neutral third party.
• Arbitration: If mediation fails, binding arbitration in San Francisco, California.

11. Data Protection & Privacy

Both parties shall comply with all applicable data protection laws and regulations, including but not limited to:

• California Consumer Privacy Act (CCPA).
• General Data Protection Regulation (GDPR), where applicable.
• Other relevant privacy and data protection laws.

For details on how we handle personal information, please refer to our Privacy Policy.

12. Third-Party Services

We may use third-party services, tools, or platforms in delivering our services. While we select reliable providers, we are not responsible for the performance, security, or availability of third-party services. Client agrees to any applicable third-party terms and conditions.

13. Force Majeure

Neither party shall be liable for delays or failure in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, or internet failures.

14. Non-Solicitation

During the term of this agreement and for a period of 12 months thereafter, Client agrees not to solicit, hire, or engage any employees or contractors of Nextrix Solutions involved in the performance of services. This includes independent contractors, freelancers, and subcontractors.

15. Independent Contractor Relationship

Nextrix Solutions and its personnel are independent contractors. Nothing in these Terms shall be construed to create an employment, partnership, joint venture, or agency relationship between the parties. Neither party has the authority to bind the other.

16. Assignment

Client may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Nextrix Solutions. Nextrix Solutions may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely achieves the original intent.

18. Entire Agreement

These Terms, together with any executed Statement of Work or Service Agreement, constitute the entire agreement between the parties and supersede all prior discussions, negotiations, and agreements.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@nextrixsolutions.com
• Phone: +1 123 4567 890
• Address: Mountain View, San Francisco, California, USA